Accessibility statement for the Northern Ireland Audit Office website

This accessibility statement applies to content published on the domain. The Northern Ireland Audit Office runs the website and we want to make sure it is accessible to a wide audience and to ensure a better experience for all users. For example, this means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

AbilityNet (click here) has advice on making your device easier to use if you have a disability.

How accessible this website is

We are committed to promoting digital inclusion, which will include meeting the Web Content Accessibility Guidelines level 2.1 AA (WCAG 2.0)  (read more here) success criteria.

However, we know some parts of this website are not fully accessible, for example:

  • the text will not reflow in a single column when you change the size of the browser window
  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • some of our online forms are difficult to navigate using just a keyboard
  • you cannot skip to the main content when using a screen reader
  • there’s a limit to how far you can magnify the map on our ‘contact us’ page

PDFs and other documents

Many documents on our website are not accessible in a number of ways including missing text alternatives and missing document structure. Please contact us (click here) if you require an accessible version of a document on our website.

Reporting accessibility problems with this website

Should you experience any difficulty in accessing the NIAO website, or if you need information on this website in a different format, contact the webmaster at or phone the NIAO Enquiries point +44 (0)28 90 251000 for assistance and tell us:

  1. the web address (URL) of the content
  2. your name and email address
  3. the format you need

We will consider your request and respond to you within two working days to discuss the issue raised.

Enforcement procedure

In Northern Ireland, the Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’) (click here to read).

If you are not happy with how we respond to your complaint, contact the Equalities Commission for Northern Ireland (ECNI) (click here).

Technical information about this website’s accessibility

The Northern Ireland Audit Office is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (click on link).

This website is not compliant with the Web Content Accessibility Guidelines version 2.1 (read more here) AA standard. The ‘non-compliances’ are listed below.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the following non-accessible content findings listed below.

Non-accessible content

Based on findings from our Accessibility and Usability Audit, conducted in October 2020, the content listed below is non-accessible for the following reasons:

Non-compliance with the accessibility regulations

Examples of common issues found on multiple pages of the Northern Ireland Audit Office website include:

1.3.1 Info and Relationships (Level A)

Some pages contain tables that have not been properly marked up. Others have empty heading tags or incorrectly nested headings. Buttons within the slider on the homepage have wrongly been marked up. Lists of links are not displayed as bulleted lists and some lists are manually simulated instead of using the list features. Many PDFs have not been tagged to be accessible by screen readers. This includes alt text on images.

1.4.1 - Use of Colour (Level A)

There is insufficient use of colour contrast between link text and body text on hover and on focus.

1.4.5 - Images of Text (Level AA)

Some pages contain images of text. Screen readers and the visually impaired would be unable to read the text on these images. Smartphone users with normal vision may also find it difficult to read.

3.1.5 - Reading Levels (Level AAA)

The reading level should be simplified to meet a lower reading age of 9 years of age.

3.3.2 - Labels or Instructions (Level A)

Sufficient labels, cues, and instructions for required interactive elements have not been provided.

Developer issues

A number of accessibility issues are related to the underlying Drupal content management system (CMS) and will require developer and web design input.

These include but not limited to the following:

  • List of issues and WCAG guidelines breached – example below
  • Colour contrast interface elements (WCAG 2.1, Level AA, 1.4.11)

Our underlying content management system is currently being upgraded from Drupal 7 to Drupal 8. It is our intention to address these issues during that upgrade which is expected to be completed by September 2021.

Disproportionate burden

The accessibility regulations require us to make accessible pdfs, or other documents published after 23 September 2018, if they are essential to providing our services. We cannot guarantee that reports published on our website post this date meet the accessibility standards. We have assessed frequency of request and the benefits for persons with disability against the cost of making our reports accessible, and we consider that fixing such documents, at this stage, would be a disproportionate burden within the meaning of the accessibility regulations.  

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations (click here) do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services. We do not plan to fix any PDFs or documents published before that date. In relation to any reasonable request, we can arrange for an accessible version to be made available.

Live video

We currently do not have any live video streams on our website. All NIAO video material is held on our Youtube channel (click here), which includes a function to display subtitles/captions.

What we’re doing to improve accessibility

We plan to identify and fix issues according to the timescales shown above.

Preparation of this accessibility statement.

This statement was prepared on 15 December 2020. It was last reviewed and updated on 15 January 2021. This website was last tested in Octobert 2020 for conformance with WCAG 2.0 AA guidelines (read more here). The test was carried out by Enterprise Digital Development Branch within the Digital Shared Services Division of Enterprise Shared Services, an Agency of the Department of Finance